Brand marketing and digital transformation

ROLE: Director of Brand Marketing

Date: 2022 - 2024

Intealth needed a clearer, unified brand and a modern content engine to connect its legacy divisions with a global audience.

As Director of Brand Marketing, I led the Creative Services and Social Media team to build a consistent brand system, relaunch social media, integrate two brands into a single entity and shift the organization to data-driven marketing.

Intealth had strong credibility in global medical education but a fragmented brand story.

Visual identity, voice, and content varied across divisions and channels, making it hard for audiences to understand who Intealth was and why it mattered

the challenge

what wasn’t working

Inconsistent visuals and voice across web, email, events, and social. Underused social channels with no clear content strategy. Limited use of analytics to guide content and investment. Antiquated events strategy. Internal confusion due to the merging of two separate brands into one.

what i did

Built a Unified Brand System: Created and rolled out a detailed brand style guide covering logos, typography, imagery, and voice. Art Directed and project managed a definitive company overview brochure giving a high level overview of Intealth and it’s divisions, ECFMG and FAIMER. Launched a new website for Intealth.



Relaunched Social Media and Content Strategy: Hired a dedicated social media manager. Defined a channel and content strategy focused on key audiences: young medical students, physicians, educators and global partners. Consolidated and relaunched social media channels with refreshed visuals and consistent cadence. Developed an easy to use and scale template for lead generation landing pages that would be used at numerous conferences per year.



Led Creative and Marketing: Managed the Creative Services and Social Media Team, prioritizing work, giving direction and protecting quality. Collaborated closely with executives and event leads to align conference branding, campaigns, and content. Expanded events strategy to include branding sponsorships at conferences.



Made Marketing Data-driven: Standardized reporting using Google Analytics, Looker Studio and social media metircs to track reach, engagement, and website behavior. Shared regular performance updates with leadership and partners, turning metrics into decisions about topics, formats, and resourcing.

impact

Over a period of 2.5 years, measurable impact was evident throughout the organization, including:

130,000+ reach

Developed Provided consistent follower and engagement growth across three websites, LinkedIn, Facebook and Instagram.

31% Growth

Increased social media posting cadence and relationships with influencers by 31% which led to consistent organic growth.

BUILT

Built a new website, events strategy and landing pages that tied Marketing and creative output to metrics.

  • "I had the pleasure of working with chris on several ga4, looker studio and google tag manager projects. he mad collaboration easy, was open to new ideas, and created a relaxed and friendly environment. it was a real pleasure to work with him and his team.

    —Michael Acland King

    Performance Marketing Director, Known Digital

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